COVID – 19
SAFE THROUGH WINTER
SAFE WINTER HOLIDAY
With considerate and responsible cooperation, we look forward to the winter season 2020/21
Skiing is an outdoor sport and it has been proved that it is very beneficial for your health. You are outdoors in the fresh mountain air, you are stocking up on vitamin D and you are moving a lot. And that is not only good physically, but after the restrictions over the last few months, a stay in the mountains is also good for your mental health. So therefore we are looking forward to seeing you this winter!
INFORMATIONS ABOUT COVID-19
Generally speaking, skiing is an outdoor sport and the chances of being infected are much less than when indoors. We will try to maintain the social distancing requirements wherever possible and to minimise all personal contact. We ask you in general to show consideration and appeal to everyone to be responsible.
Face masks and hand disinfectant
In all of the indoor areas of the Skischool Zell am See, we kindly ask our guests from the age of 6 onwards to wear a face mask. Besides the normal face masks, you can also wear bandanas, buffs, scarves etc. as a face mask. The important thing is that your mouth and nose are completely covered. We also expect the obligatory hand disinfection when entering and leaving our premises. All sales outlets and receptions are equipped with glass protection.
All of our ski school offers can be booked online. We kindly request and recommend our guests to make use of this facility. You can book the services you require from the comfort of your own home. The tickets are prepared in our office, which saves you time and minimises contact.
All courses booked can be canceled free of charge due to a COVID-19 illness, a travel warning, quarantine, etc., upon presentation of a medical certificate / notification. So you can book your desired course in advance without hesitation!
In the case of a free cancellation, a processing fee of up to 5% can be charged, depending on the payment method.
Otherwise our cancellation conditions according to terms and conditions > apply.
In the event of symptoms or feeling sick, please stay away and call the Corona Hotline 1450!
We recommend to use our cancellation insurance!
You can protect yourself against the costs of cancellation by taking out cancellation insurance!
A maximum of 10 people including the snow sports instructor per group.
Small children - "Mini Club"
For ski courses for children from the age of 3 to 5 (MINI CLUB), the groups will consist of no more than 5 children. This minimises the risk and upon close contact the ski instructors will wear a face mask.
Our lunchtime supervision will also be offered in winter. However, there will be a limited offer in terms of time and logistics, depending on the restaurant in question. If required by the general recommendations, course guests will be asked to go to the reserved table with a face mask on. You do not need to wear a face mask when eating at the table. For this season, it is recommended that children be picked up to have lunch with their parents.
Ski races and prize giving for the guests
Our guest ski race will continue to take place fully on a weekly basis. The start intervals will be slightly extended to avoid any congestion at the start and finish areas. All award ceremonies will be held outdoors within the group.
Guests with symptoms
It should be taken as a matter of course that guests with symptoms of illness cannot take part in the ski school programme. We ask for your understanding on this point, only in this way can we all protect each other.
In the event of a positive Covid-19 ski course participant, it is essential to collect the correct data from all our guests (mobile phone number, accommodation, email) as quickly as possible, in order to prevent the virus from spreading.
Isolation in case of symptoms
If symptoms occur in any of the children on the ski course, then they must be immediately separated or isolated from the rest of the group. Parents must ensure that they can be reached at all times and must pick up their child as quickly as possible.
Safety for our employees
For our ski school employees, we will do everything in terms of safety. In addition to correct briefings and rules of conduct, we will ensure a good standard of accommodation and working conditions and will carry out systematic testing and testing in the event of the slightest suspicion.
There will be no après ski in its current form in the coming winter season. The rules for this are currently being drawn up in coordination with the authorities and local operators. As soon as these are determined, they will be published here.
Corona-Fit through the season 2020/2021
GUIDELINES FOR RELIABLE TOGETHER
These measures are subject to constant evaluation and adaptation in coordination with the official requirements, the regulations of our partners – especially the lift companies – and the guidelines of our interest groups and health authorities. The safety measures are constantly updated and adapted to the respective situation, therefore changes may also occur during the season.
IN ANY CASE
If you, your fellow travellers or children feel ill, please stay in your room, do not go skiing, do not come to gastronomic facilities or to snow sports lessons. Please inform your host immediately about your symptoms. If you, fellow travellers or children suffer from corona symptoms (fever, dry cough, aching limbs, sore throat, shortness of breath or loss of sense of taste or smell), please call the Health Hotline 1450 for further clarification of the symptoms.
All contents of this page have been compiled in the best of the editor’s knowledge and belief. All contents and information may be subject to alterations. State regulations form the legal basis for operation. Information and material regarding protective measures have been provided by the Austrian Chamber of Commerce – Division Ropeways.